Delivery Terms

Delivery: Your goods will be delivered using Parcel Force, Royal Mail or a specialist carrier. In the event of your goods being visibly damaged at delivery time you should not sign for them and notify us straight away at support@greatoutdoorsdirect.co.uk Goods not arriving within 30 days of placing the order should be notified to us by email.

UK Mainland only:

Orders should be delivered within 3 - 5 working days, however, due to unforseen circumstances, this cannot be guaranteed.

(The above charges exclude Party Tents - please call us on (01244) 880505 to obtain a quote for delivery of party tents and gazebos).

Next Day delivery:
This is available to Mainland England, Wales and some parts of Scotland ONLY. We cannot delivery to the Scottish Highlands next day - for excluded areas please see the postcode table below.

Next day delivery is available for orders placed BEFORE 2.30pm.
Orders placed after this time will be dispatched the working day after that.

Next day deliveries will take place during WORKING DAYS only.
If an order is placed in Friday using next day delivery, delivery will occur on the following Monday.

No collections or delivery of goods will be processed on UK Bank Holidays.

Please note next day delivery is dependent on whether the item is in stock. We will endevour to contact you should the item be out of stock.

Scottish Highlands:
The below postcodes are subject to a delivery charge of £10.00. If you live in any of the below postcode areas you should select the 'Scottish Highland' delivery option at checkout. Failure to select the correct delivery option will result in a delay in the processing of your order.
The Next Day delivery option DOES NOT apply to the Scottish Highlands.

Out of Stock: We will endeavour to fulfil every order placed through this website. If any item is unavailable you will be contacted, via your e-mail address. Goods marked 'Out of Stock 'on your delivery note will be sent automatically and you do not need to contact us again.